Question 1

What WCAG level do I actually need?

Accepted Answer

WCAG 2.1 Level AA is the standard referenced by the ADA, the European Accessibility Act, and Section 508 — it's the right target for almost every organization. Level AAA is stricter and typically applied selectively to critical flows rather than entire sites.

Question 2

Is an automated scan enough for compliance?

Accepted Answer

No. Automated tools catch roughly 30% of WCAG issues — they can't judge whether alt text is meaningful, whether focus order makes sense, or whether a screen-reader user can complete checkout. Real compliance requires manual testing with assistive technologies, which is the core of our audits.

Question 3

How long does remediation take?

Accepted Answer

A typical marketing site takes 2–4 weeks from audit to verified fixes; complex web applications run 6–12 weeks depending on the issue count and your release process. We can also work incrementally alongside your team's normal sprint cycle.

Question 4

Will accessibility changes affect my design?

Accepted Answer

Mostly no — the majority of fixes are structural (semantic HTML, ARIA, focus management) and invisible. Where visual changes are needed, usually color contrast, we adjust within your brand palette and bring options to your designers rather than imposing changes.

Question 5

What is the European Accessibility Act and does it apply to me?

Accepted Answer

The EAA has applied since June 2025 to e-commerce, banking, transport, and other consumer-facing digital services sold in the EU — regardless of where your company is based. If EU customers can buy from you online, it almost certainly applies to you.

Question 6

Can you provide a VPAT for enterprise sales?

Accepted Answer

Yes. We produce VPAT 2.x / ACR documents based on actual test results, which enterprise and government buyers increasingly require during procurement. An honest, detailed VPAT is also a sales asset — it shows buyers you take conformance seriously.

Question 7

How do we keep the site accessible after the project?

Accepted Answer

Three mechanisms: automated checks in your CI pipeline that block regressions, team training so accessible patterns become the default, and an optional quarterly re-audit covering new features. Accessibility is a practice, not a one-time certificate.

Question 8

Does accessibility really help SEO?

Accepted Answer

Yes, substantially. Semantic headings, descriptive alt text, proper landmarks, and clean link text are exactly what search crawlers use to understand your pages. Accessibility work routinely improves Lighthouse SEO scores and rich-result eligibility as a side effect.

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